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AI chatbot ROI calculator

Enter your monthly support volume, the share a chatbot can handle, and your cost per ticket to see the monthly and annual saving — and whether it pays off.

%
Share of routine questions it resolves.
Staff time to answer one request.

Monthly impact

Requests deflected / month160
Support cost saved / month€640
Chatbot cost / month− €150
Net saving / month€490
Net saving / year€5,880
Return on chatbot cost327 %

Cost saving only — faster replies also tend to lift conversion and satisfaction, which this figure doesn’t count.

Indicative estimate. Actual deflection depends on how repetitive your questions are and how well the chatbot is scoped to your content.

How chatbot ROI works

A support AI pays off by deflecting repetitive questions — order status, opening hours, returns, basic troubleshooting — so your team only handles the cases that genuinely need a human. The saving is the number of tickets deflected each month multiplied by what a ticket costs you to answer.

A good, well-scoped chatbot on a typical small-business site deflects a meaningful share of routine questions while escalating anything uncertain, so quality stays under your control. The calculator nets the saving against the monthly running cost to show real ROI.

Beyond cost, faster first responses tend to lift conversion and satisfaction — an upside this calculator does not even count.

  • A properly built one answers only from your approved content and escalates anything it is unsure about to a human, so control stays with you.

Add AI that actually helps

We build customer-support and internal AI assistants that answer from your content, escalate cleanly, and cut your team’s repetitive load.